Resilient Worker Initiative - World Cares Center

World Cares Center offers free emotional resiliency and suicide prevention trainings through our Resilient Worker Initiative. The goal of these training modules is to raise awareness on workplace mental health and suicide prevention among the workforce. The Resilient Worker Initiative targets businesses that may not have the resources to train and develop mental health related programs.

The Resilient Worker Initiative offers four different training modules – two for workers and staff, offered in English and Spanish, and two for employers and managers. Throughout the training modules, information and resources will be shared on currently known mental health and emotional resiliency stressors.

Session 1: Introduction to Emotional
Resiliency

Course Length: 1 Hour

Information and resources will be shared on current mental health and emotional resiliency stressors that workers could be exposed to in the workplace, including the impact of high-risk work environments, exposure to COVID, workplace violence, and more.

Learners will understand the signs and symptoms of stress and gain an understanding of how to manage their stress as well as the resources available to them. Information will also be shared on how each type of stressor can impact workers and their families.

This introductory-level course is a great starting point to understand how to build the tools you need to be and stay emotionally healthy.

Session 2: Helping Others Through Difficult Times

Course Length: 3 Hours

Information and resources will be shared on how workers can implement a peer support initiative. This session builds off the Introduction to Emotional Resiliency training.

Learners will understand how to identify if a coworker is under emotional stress and ways to provide peer support by adopting an Emotional First Aid model. Peer workers will be introduced to methods to help impacted workers mitigate the impact of their stress and apply a resiliency tool kit.

Information will be shared on the boundaries that are needed to ensure the helper is protected as well as a clear understanding of their peer role, by no means are they clinicians or therapists.

Session 1: Emotional Resiliency and
Stress Management for Managers

Course Length: 1 Hour

Managers will learn to identify the signs and symptoms of their stress and implement strategies that protect themselves and the workers they are responsible for. Information and resources will be shared on current mental health and emotional resiliency stressors that managers may experience in the workplace.

Learners will understand techniques to reduce and manage stress, time management skills to reduce workplace stress and how to develop a personal resiliency advisory board to help managers navigate the stressors specific to management. This one-hour course is a great starting point to understand how to build the tools you need to stay emotionally healthy as a manager.

Session 2: Developing a Worker
Resiliency Program

Course Length: 4 Hours

Information and resources will be shared on how managers and employers can implement a Worker Resiliency Program within their organization. This session builds off the Emotional Resiliency and Stress Management for Managers training.

Managers will learn how to implement strategies to build a Worker Resiliency Initiative within their teams or organizations as needed to protect themselves and the workers they are responsible for.

Learners will understand evaluation and survey methods to gauge the needs of their workers. Methods and models will be presented to choose from and adapt as needed to create a sized-right resiliency program or initiative in concert with or in place of an organization’s EAP program.

This free training and materials are produced under grant number SH-000047-SH3 from the Occupational Safety and Health Administration, U.S. Department of Labor. It does not necessarily reflect the views or policies of the U.S. Department of Labor, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government