On December 10th and 11th a strong storm system swept the southern United States causing wide spread death and destruction HELP US SUPPORT Warm Hearts and Toes for Tornado Survivors in Arkansas, Tennessee, Missouri and Kentucky HERE

The WCC Team

Lisa Orloff
Founder and President

Orloff is a thought leader in disaster management, specializing in spontaneous volunteer management, community engagement, and emotional resiliency. She has nearly two decades of experience in the field and in the classroom. She is the founder of World Cares Center, the nonprofit volunteer organization she spearheaded post 9/11, and the President of Resiliency Advisors, a consulting firm.

Orloff authored Managing Spontaneous Community Volunteers in Disasters, a book used in the field and in the classroom. She developed curriculum for the Pratt University Graduate program Facilities and Construction Management and contributes to the John Jay College of Criminal Justice Fire Safety and Disaster Management Program.

Orloff has been called up to be an advisor by the Department of Defense, the Sri Lankan Ministry of Health, multiple Offices of Emergency Management as well as numerous grassroots groups. She has served as executive trainer to organizations such as Voluntary Organizations Active in Disaster, the American Biological Safety Association, the Sri Lankan Department of Emergency Measures, and Salud, Puerto Rico’s Department of Health. She was the deployment lead responding to numerous disasters, including the 9/11 relief effort, the Haitian earthquake, Hurricane Irene and Superstorm Sandy, and Hurricane Harvey in Texas and Hurricane Maria in Puerto Rico.

Orloff the recipient of the Mayor’s Voluntary Action Award for her relief work in and around Ground Zero and received letters of commendation from the Department of Defense, the New Jersey Office of Emergency Management, and Hope Worldwide. She also received, The Martin Luther King Human Rights Lifetime Achievement Award from Power Chaplain State of New York and a citation from the Brooklyn Borough President for her commitment to the local residents and community.

In her spare time Orloff is a firefighter at the Eastport Fire Department in New York.

Nezahat Glloxhani
WCC Administration and Training Support

Quinn’s vast experience began in 1984 with the Internal Revenue Service, where she performed administrative and auditing duties while obtaining a bachelor’s degree from UConn. After graduating, she became an employment tax specialist with the IRS while providing support to the Equal Employment Opportunity Commission.

Additionally, she trained other revenue agents in the classroom as well as in the field. Needing a break from accounting, Quinn attended the New York Restaurant School in 1996 to study as a pastry chef. She pursued this career path for several years but eventually returned to accounting, opening a bookkeeping business that specialized in bars and restaurants. During the pandemic, most of her clients had to close their businesses and so did she. Once it was safe to return to workplace, she found a home at World Cares Center, where, as finance manager, she supports the Strengthening the Population & Public Health Workforce Pipeline initiative.

Pet Preparedness Manager

Morel, who is fluent in Spanish, oversees the translations of World Cares Center’s Strengthening the Population & Public Health Workforce Pipeline training and its downloadable templates, as well as the recording of experiences. She is also responsible for user support and data reporting, ensuring a fluid user experience and administration of CEU’s Morel graduated from Binghamton University in 2010 and has over eight years of administrative experience. She was born in Dominican Republic and raised in New York City, where she attended Bard High School Early College. Prior to the WCC, Morel worked as a human resources assistant at the Animal Medical Center. She enjoys running, photography, and yoga.

Glloxhani is originally from Kosovo, where she worked as a family medicine doctor for over 23 years. She later became director of the Medical Center in municipality of Gjakova. During the 1990s, when Kosovo was consumed by sectarian violence, Glloxhani experienced firsthand the challenges of disaster preparedness. To escape the violence, she immigrated with her family to the United States. While working toward her liberal arts degree from Kingsborough Community College, Glloxhani served as a peer mentor to other students. After graduation, she was hired as a college assistant by the Counseling and Health Services Office, where she evaluated student account and behavior data in order to achieve maximum student progress. She updated the Counseling Center policies to improve graduation rates and managed outreach to the largely international student body. Glloxhani is thrilled to be able to bring her experience in disaster preparedness to World Cares Center.

Wilder earned a doctorate in Instructional Technology from Teachers College, Columbia University, and has served as a specialist in that field for over 35 years. She has worked in the corporate/nonprofit sector, designing and developing multimedia and online training, as well as in the educational sector, where she developed and taught undergraduate and graduate courses in learning technologies. Wilder retired in 2017 as a full professor from William Paterson University in New Jersey, where she was the director of its M.Ed. in Leaning Technologies program and now teaches as an adjunct professor. She is World Cares Center’s instructional technology specialist and works as part of the Disaster Volunteerism Academy Curricula development team.

Phil Hagen
Contributing Editor

Hagen is veteran writer, editor and editorial director who specializes in creating and managing compelling storytelling experiences, strategies, and packages. He has helped numerous media companies launch, develop, and edit websites and award-winning magazines, from Architecture Las Vegas (for the local AIA chapter) to Desert Companion (for the local NPR affiliate). He has vast experience in helping nonprofits, including The Smith Center for the Performing Arts, the Las Vegas Philharmonic, the Nevada Cancer Institute, and The Meadows School, a Las Vegas prep school for whom he wrote a book. Hagen twice served as chairman for the Desert Gray Matters 5k fundraiser for brain cancer research and was on the board of directors for the Flagstaff Arts & Leadership Academy. Before joining the World Cares Center team, he did pro bono editing, writing, and consulting work for clients of the Taproot Foundation.


Steve Landfield
WCC Trainer

Landfield has an extensive background in environmental health and safety training. In addition to being a primary World Cares Center trainer, he is a principal instructor with Environmental Education Associates & Zota Professional Training, where he teaches the EPA/HUD lead-paint safety Renovation, Repair & Painting Certification training. As a EPA-certified Lead-Based Paint Risk Assessor, he teaches the Lead Inspector course to New York City housing inspectors. Landfield is also an Instructor in Mold Remediation Methods & Inspection for the city’s Housing Authority Classes for Environmental Education Associates, and he’s a licensed NYS Mold Remediation Supervisor. He is also a FEMA disaster housing inspector with WSP USA Inspection Services, a public health first responder with the Hoboken, N.J., Community Emergency Response Team, and a volunteer with the Hudson County, N.J., Regional Health Commission Medical Reserve Corps.

David Rosas
WCC Trainer

Steven Ayling
WCC Trainer

Ailing is a 20-year U.S. Navy veteran (Surface Warfare Officer) with experience in Humanitarian Assistance & Disaster Relief preparedness, planning and response. While serving in the Emergency Operations Center for Navy Region Europe, some of his work included planning for evacuations of Naples and Sigonella due to eruptions of Mt. Vesuvius and Mt. Etna. He has a master’s degree in Emergency Management from John Jay College, where he serves as the veteran’s liaison coordinator. He also is the commander of the Richmond County American Legion and volunteers with the USO, assisting veterans and their families.


The WCC Haiti Team

Haiti Team

Mimi Douze

Ayiti Director

Myrlande Charles

Assistant Director

Denise Jules

Programs Manager

Yourie Dominique

Senior Advisor

Jeanky Fleuri

Jeremie Liaison

Dominique Jules